<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title><![CDATA[NATA Workshops Forum]]></title><description><![CDATA[A hub for NATA workshop attendees featuring resources, discussions, and networking to enhance operational and customer service excellence.]]></description><link>https://www.nataworkshops.com/blog</link><generator>RSS for Node</generator><lastBuildDate>Wed, 06 May 2026 09:35:25 GMT</lastBuildDate><atom:link href="https://www.fbouniversity.com/blog-feed.xml" rel="self" type="application/rss+xml"/><item><title><![CDATA[Fueling Success: Meaningful Recognition Programs Drive FBO Performance]]></title><description><![CDATA[Recognition Programs That Drive FBO Success We all know that happy, motivated employees are the backbone of exceptional customer service....]]></description><link>https://www.fbouniversity.com/post/fueling-success-meaningful-recognition-programs-drive-fbo-performance</link><guid isPermaLink="false">66f87a18db76332839c96af9</guid><category><![CDATA[FBO Success]]></category><pubDate>Wed, 09 Oct 2024 13:00:20 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/b652b9_e1e42efd9c1c4359b25de8a3f89a871b~mv2.jpg/v1/fit/w_1000,h_718,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Jim Wiley</dc:creator></item><item><title><![CDATA[Bridging the Generation Gap: Engaging Your FBO Team and Gen Z]]></title><description><![CDATA[The aviation world is in a bit of a pickle. FBOs across the board are struggling with one of the industry’s biggest headaches: hiring and...]]></description><link>https://www.fbouniversity.com/post/engaging-your-fbo-team</link><guid isPermaLink="false">66fadeaa602feeeed468cd30</guid><category><![CDATA[FBO Success]]></category><pubDate>Wed, 09 Oct 2024 12:30:08 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/b652b9_b712824fa6c24c03b7fbf0fab6164233~mv2.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Jim Wiley</dc:creator></item><item><title><![CDATA[Your FBOs Culture Is Where the Money Is: Creating a Service Oriented Mindset]]></title><description><![CDATA[Focusing on your FBO’s culture creates an environment that benefits both customers and employees, and in turn, prints money.]]></description><link>https://www.fbouniversity.com/post/fbocultureiswhereitsat</link><guid isPermaLink="false">66f8691f3a9eb08b8b6d04f8</guid><category><![CDATA[FBO Success]]></category><pubDate>Tue, 08 Oct 2024 12:00:16 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/b652b9_33995d29349e4f23aff18514c3aee9b6~mv2.jpg/v1/fit/w_750,h_562,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Jim Wiley</dc:creator></item><item><title><![CDATA[Service-Oriented Mindset]]></title><description><![CDATA[Embracing a service-oriented mindset can make a big impact on your FBO. A service-oriented mindset is the cornerstone of exceptional...]]></description><link>https://www.fbouniversity.com/post/service-oriented-mindset</link><guid isPermaLink="false">66b39b7545487db10c2f2c18</guid><pubDate>Wed, 07 Aug 2024 04:00:00 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/54ac48_43ea826748bd4a25b3b4a98bd0cb9a5d~mv2.png/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Kyle Eiserer</dc:creator></item><item><title><![CDATA[Join the NATA Workshops Forum: Your Hub for Industry Insights and Networking]]></title><description><![CDATA[Business Aviation is changing faster than ever, staying informed and connected is crucial. Discover a new platform that will educate and...]]></description><link>https://www.fbouniversity.com/post/stay-informed-and-connected-join-nata-customer-service-forum</link><guid isPermaLink="false">6680ad380936985b0c83e594</guid><pubDate>Sun, 30 Jun 2024 00:56:24 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/b652b9_4c36f073fa504211b8d7e739e040c7d9~mv2.jpg/v1/fit/w_1000,h_768,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Jim Wiley</dc:creator></item><item><title><![CDATA[Empower Your Career: Engage with NATA Customer Service Forum]]></title><description><![CDATA[Advance Your Aviation Career: Discover Continuous Learning and Networking with NATA's Workshops Are you looking to advance your career in...]]></description><link>https://www.fbouniversity.com/post/empower-your-career-engage-with-nata-customer-service-forum</link><guid isPermaLink="false">6680ad380936985b0c83e593</guid><pubDate>Sun, 30 Jun 2024 00:56:24 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/b652b9_760e913ef0d845ebac2f57f9694dba30~mv2.png/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Jim Wiley</dc:creator></item><item><title><![CDATA[Unlock the Power of Networking: Learn from Your Peers in the FBO Industry]]></title><description><![CDATA[Harness the Collective Wisdom of FBO Leaders at NATA Seminars and Forums In the ever-evolving world of aviation, the ability to learn...]]></description><link>https://www.fbouniversity.com/post/unlock-your-customer-service-potential-with-nata-forum</link><guid isPermaLink="false">6680ad380936985b0c83e592</guid><pubDate>Sun, 30 Jun 2024 00:56:24 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/b652b9_292d3fd811f544b0af4c53df768d3699~mv2.png/v1/fit/w_1000,h_896,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Jim Wiley</dc:creator></item></channel></rss>